Discover a Career with Statewide Window and Doors!
Bilingual Customer Service Representative
We are seeking a motivated and professional Bilingual Customer Service Representative to connect with homeowners and schedule appointments for window and roofing consultations. This is an excellent opportunity for a results-driven individual who enjoys speaking with people, generating opportunities, and contributing to a growing company.
Responsibilities
- Contact homeowners by phone using company-provided leads
- Build positive relationships with prospective customers
- Qualify potential customers and identify project needs
- Schedule appointments for window and roofing consultations
- Maintain accurate records of customer interactions and appointments
- Follow up with leads and nurture prospects through the scheduling process
- Meet daily and weekly performance goals
Qualifications
- 3–5 years of call center, telemarketing, appointment setting, or outbound sales experience
- Strong outbound calling and lead generation background
- Excellent verbal and written communication skills
- Professional phone presence and active listening skills
- Ability to build rapport and establish trust with homeowners
- Strong organizational and database management skills
- Self-motivated, goal-oriented, and dependable
- Comfortable working in a fast-paced environment
- Can speak both in English and Spanish is a plus.
What We Offer
- Competitive base pay
- Performance-based commissions and bonuses
- Paid training and ongoing support
- Career advancement opportunities
- Stable, long-term employment with a growing organization
Apply Today
To be considered, please submit your updated resume and include a current contact phone number. Complete all screening questions thoroughly. Qualified applicants will be contacted for an initial phone interview.
If you are an energetic communicator with a passion for helping customers and generating opportunities, we encourage you to apply.
